The Gen360™ platform (heavy duty)

The Gen360™ platform is a true digital revolution. Native electronic architecture allowed us to completely reimagine every aspect of an elevator system, setting new standards for proactive digital elevator safety. 

We completely redesigned our hardware in order to provide you with the best service. We have replaced many mechanical parts with electronic components. The new Otis ONE™ IoT solution turns your elevator into a powerful network of sensors for real-time status updates. With 360° cameras, our experts can visually confirm, fine-tune, diagnose and solve issues remotely without even stopping the elevator, giving you unmatched stress-free reliability.

We are well acquainted with connected elevators. We pioneered remote servicing over a decade ago as part of Gen2®. With the Gen360™ platform, we’ve built on that proud legacy and evolved - reimagining technology for the era of smart buildings.

The Gen360™ platform is more than just an elevator, it’s a complete platform connected to the smart core of low to mid-rise residential and commercial buildings. The Gen360™ platform helps building and property managers maximize efficiency and improve tenant experience.